Personal Empowerment & Effectiveness Training Courses - Peak Success Abundance

Unlock your problem-solving potential with the creative, analytical and critical thinking skills you will develop on this exciting and stimulating workshop.

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CRITICAL THINKING, CREATIVE PROBLEM SOLVING & DECISION MAKING

For public program: 25 – 26 September 2017 * Hotel Royal KL

Course fees: RM1600 per participant

For 3 and above from the same company, fees is RM1500 per participant

INSPIRING & REWARDING

Successful organizations rely on critical thinkers and creative thought leaders who can generate inventive solutions to everyday problems. In this training course, you gain the knowledge and skills needed to leverage left- and right-brain thinking, analyze problems critically, spur creativity and implement innovative ideas in a practical way for your workplace.

Successful organizations recognize that creative solutions & problem solving skills significantly enhance business results & business potential.

The easiest & fastest way for you to earn respect & credibility at work is to be able to solve problems.

In these challenging times, you need to be the #1 solution provider in your company – to solve problems with confidence and clarity. This course has been specially structured to include interesting, workable, extraordinary techniques to enable you to break out of your comfort zones & think analytically as well as creatively. Get powerful problem-solving skills to more successfully reason through business problems

Today, it’s everyone’s job to effectively solve problems. Analytical thinking and problem solving are foundational thinking skills that involve breaking things down into their component parts. They also involve deductive reasoning, drawing conclusions from givens and applying judgments to reach conclusions from a combination of evidence and assumptions.

This course introduces you to fundamental thinking processes so that you can successfully analyze and solve a wide variety of business problems. Get these essential analytical thinking and problem-solving skills now to give yourself a powerful competitive and career advantage!

Creativity Training by PEAK SUCCESS ABUNDANCE – Game

Creativity Training by PEAK SUCCESS ABUNDANCE – Marshmallow Challenge 2

Think Outside The Box Training by PEAK SUCCESS ABUNDANCE – Team 2

Creativity Training by PEAK SUCCESS ABUNDANCE – Presentation

Think Outside The Box Training by PEAK SUCCESS ABUNDANCE – Group Discussion

Think Outside The Box Training by PEAK SUCCESS ABUNDANCE – Team 3

Creativity Training by PEAK SUCCESS ABUNDANCE – Marshmallow Challenge 1

Think Outside The Box Training by PEAK SUCCESS ABUNDANCE – Team 1

Upon completion of this program, participants should be able to:

  • Enhance their ability to think analytically and creatively when confronted with numerous situations at workplace
  • Understand the applications of various analytical and creative thinking techniques and tools
  • Sharpen their analytical and creative thinking skills especially when dealing a problem situation
  • Make better decisions through critical thinking and creative problem solving
  • Select the best decision given the specific situation
  • Transform your creativity into practical business solutions
  • Learn a process for breaking down complex problems into their components and gain clarity around possible solutions
  • Explore how to generate solutions to a typical problems and then test the solutions
  • Moving from pieces to the big picture and creating/testing solutions
  • Identifying common patterns to look for in data
  • Applying the four components of analytical reasoning to a real-life work situation
  • Encourage out-of-the-box thinking and focus on pinpointing problems, identifying root causes and their outcomes
  • Apply proven out of the box techniques to improve systems, products and processes

All managers, executives, supervisors, all support & admin personnel, sales & marketing, customer service & front desk, PR, technical staff, engineers, production staff, QA staff – all who wants to learn to apply & maximize creativity, thinking outside the box, analytical & critical thinking as well as decision making at the workplace

1. ANALYTICAL THINKING – TOOLS AND APPLICATIONS

  • Analytical, critical and creative thinking
  • Benefits of analytical and creative thinking in organizations
  • Steps in analytical thinking
  • Common tools and techniques for analytical thinking
  • Appraising situations and analyzing information
  • Statistical tools, data analysis methods
  • Drawing interpretations and correlation with data
  • Quantitative and graphical approaches

Applications Of Analytical Thinking in Problem Solving

2. PRACTICAL CASE STUDY ON THINKING SKILLS

  • Briefing of case study requirements
  • Group discussions on case study
  • Group presentations of case study
  • Evaluation and feedback session

Individual And Group Exercises On Analytical Thinking
Mini-Case Study On Sharpening Analytical (Critical) Thinking

3. APPLYING ANALYSIS MODELS

  • Dissecting the situation
  • Decision analysis
  • Setting priorities for taking action
  • Evaluating problems (people, process and technology)

4. AVOIDING ANALYSIS PARALYSIS

  • Overcoming the “It won’t work here” mentality
  • Analyzing for outcomes, not solutions

5. UNLEASHING YOUR CREATIVITY

  • What is creative thinking?
  • Creative thinking – a self-assessment
  • Enhancing personal creativity and thinking
  • Obstacles to creative thinking
  • Developing creative thinking and visual competencies

Incubation, Visualizing, Learning To Draw, Mind Mapping

6. KICK-STARTING YOUR CREATIVE THINKING PROCESS

  • Creativity Process : What Has To Happen – Framework, Data and Information, Incubation, Thinking, Eureka!, Development and Implementation
  • Avoid groupthink
  • Group Creative Thinking: to spur the imagination techniques and triggers used include – successful brainstorming, challenging assumptions, 5 Monkeys Syndrome, idea generating questions, combining/piggyback on ideas, connecting, associating, incubating, working with metaphors while having fun!

Using A Series Of Activities, Games, Group Work & Presentation

7. PROVOCATION & THINKING OUTSIDE THE BOX TO SOLVE PROBLEMS
You begin by making deliberately stupid statements (Provocations), in which something you take for granted about the situation is not true. Statements need to be stupid to shock your minds out of existing ways of thinking. Once you have made a provocative statement, you then suspend judgment and use that statement to generate ideas. Provocations give you original starting points for creative thinking. Reversal is to deliberately think in the opposite direction or the exact reverse of the issue at hand
Video: Blue Ocean Strategy – Reflect, Discuss, Evaluate

8. READY TO USE PROBLEM SOLVING TECHNIQUES: CHALLENGE ASSUMPTIONS, QUESTIONING, FREE ASSOCIATION, REVERSAL/OPPOSITE, ABSENCE THINKING, VISIONING, VISUALIZATION/GUIDED IMAGERY
Interesting activities to stimulate and awaken the immense creativity in you. After you have removed the barriers to creativity and understand the various creativity tools, you are ready to apply your own creativity. Here, you will work on the challenges in your own organization. Bring your work problems to the seminar so that you can produce ideas and results you can use back in your office.
Mind Power Games to Stimulate Thinking Outside The Box

9. 2 HIGH IMPACT, EXCITING & REWARDNG GAMES
Stimulate creativity & really think outside the box – fun, fast paced, revealing
Learning games specially designed to bring out the following qualities and expertise:

  • Creativity, brainstorming and problem solving skills
  • Lateral thinking – looking at problems from various angles
  • Innovation and innovativeness
  • Determining what the customer wants/outcome
  • Presentation – persuasion and influence

Debriefing & Time Out: Lessons that Can be Applied Back at Work

10. CREATIVE PROBLEM SOLVING PROCESS (CPS)

  • Understanding problem analysis (Information gathering, defining problems/opportunities, identifying and structuring objectives, seeing patterns, analytical thinking, deductive reasoning, root cause analysis, decomposition)
  • Defining boundaries and constraints
  • Applying problem solving tools and techniques
  • Creative and analytical tools and techniques

11. TECHNIQUES FOR ANALYZING ENVIRONMENT

  • 4 techniques will be explored in depth
  • Determining the deviation and gap

Camelot – Compare &Contrast Against Ideal
Benchmark – Compare & Contrast Against Others/No. 1
Metaphors/Analogy
SWOT Analysis – Consider From Internal & External Basis

12. TECHNIQUES FOR IDENTIFYING PROBLEMS – TESTING PROBABLE CAUSES

  • Determining the deviation and gap
  • Root Cause Analysis – 5 Why Diagram and 5W 1H
  • Fishbone/Affinity Diagrams – define effect/problem, identify causes and sort ideas into useful categories
  • Reframing Matrix – generating different perspectives
  • Picture Stimulation – draw picture of problem
  • Pareto Analysis – choosing the most important changes to make

Team Project: Excellent Techniques To Help You Identify, Pinpoint and Confirm Problem Areas Where The Problems Are Coming From

13. INDIVIDUAL TECHNIQUES FOR GENERATING ALTERNATIVES

  • Attribute Listing
  • Back to the Customer
  • SCAMPER

Individual Exercise: Select Your Technique – Analysis, Evaluation & Presentation

14. GROUP TECHNIQUES FOR GENERATING ALTERNATIVES

  • Lotus Blossom Technique
  • Storyboarding
  • Reframing Matrix
  • Pin Card/Gallery Method

Group Projects – Brainstorming, Discussion & Presentation

15. DEPLOYING YOUR DECISION AND DECISION ANALYSIS

  • Clearly expressing analysis results
  • Ensuring organizational benefit
  • Guaranteeing maximum buy-in
  • Choosing among alternatives
  • Establishing objectives
  • Assigning weight to objectives in order to make the best decision
  • Creating a satisfaction scale to choose between alternatives
  • Translating creativity and analysis into practical application

Simulation and Application: Cost-Benefit Analysis, Grid Analysis, 6 Thinking Hats

16. INTEGRATING YOUR SOLUTION INTO THE BUSINESS

  • Constructing a blueprint for your action plan
  • Reinforcing your newly developed creative thinking skills

17. YOUR PERSONAL DEVELOPMENT TOOLKIT

  • Educating others with creative tools
  • Practicing creative and critical thinking skills continuously

18. MIND MAP THE 2-DAY LESSONS WITH ALL KEY LEARNING POINTS

COURSE METHODOLOGY

Accelerated Learning Technique based on the 4Ps: Preparation,  Presentation,  Practice,   Performance

To make the training effective & thought provoking yet lively & entertaining, the trainer utilizes a combination of various training methodologies including a combination of expert input plus practical sessions including:

  • Instructions, Group Discussions, Presentations, Video Films & Clips,
  • Brainstorming Sessions, Practical Hands On Sessions,
  • Demonstrations, Role Play, Games & Activities,
  • Creative Music, Visualization, Clearing Techniques,
  • NLP Tools, Notes & Handouts, Group & Individual Exercises

COMPREHENSIVE MANUAL & WORKBOOK – WE GO THE EXTRA MILE!

A practical, easy to read yet thorough set of notes for the participants. It is wonderfully & carefully written with relevant & humorous pictures. The manual also include relevant checklists, workable templates, guidelines, work sheets plus step by step procedures of all the techniques, strategies & tools taught in this course. It is definitely NOT a set of notes downloaded from the internet or a series of power point slides with just a few words or 2-3 sentences. It is finalized after years of research, painstaking revisions & thorough checking for accuracies. It is content-rich but summarized for easy reading & follow through. This Is Rachel Khor’s Special Gift To The Participants As A Fantastic Takeaway After The Training.

RACHEL KHOR – Creative, Dynamic, Inspiring, Charismatic, Versatile

  • Certified Master Performance Coach (ICF Approved – International Coach Federation)
  • From DC Psychology International & American Institute of Business Psychology
    • Certification in Colored Brain Communication
    • Certification in Human Drivers & Motivation
    • Certification in Dynamic Speaking
    • Certification in Curriculum Development
  • Certified Trainer in Emotional Quotient
  • Trained with Master Cheng Hung Yeh in Truth of Emotions Through Movements, Energy Dance (Body, Mind & Soul), Language Communication
  • Certified Professional Facilitator
  • Certified Trainer PSMB (Ministry of Human Resources Malaysia)
  • Certification in Neuro Linguistic Programming (NLP)
  • Certification in Hypnotherapy from London College of Clinical Hypnosis (LCCH)

She is currently the Principal Trainer & Chief Learning Strategist with Peak Success Abundance Sdn Bhd as well as an experienced entrepreneur and businesswoman.

Rachel Khor is also a Master Trainer in Emotional Intelligence & Emotional Drivers, Success Tools & Colored Brain, Creativity & Thinking Outside The Box, Problem Solving Skills, Master Your Mind, Communication, Negotiation, Peak Performance, Goal Setting, Positive Work Attitude, Leadership & Sales Warriors.

She has also undertaken training, consultancy & facilitation projects with various companies, both private and public sectors. She is a sought after Learning & Development Strategist, People Developer, Trainer, Coach & Mentor.

Her training & coaching incorporate effective evaluation methods, powerful techniques of varied disciplines and practical tools for all her learning solutions.

Driven by a passion for delivering awesomeness, she ensures she execute cutting edge learning technologies, share highly relevant knowledge, provide critical & up to date information, deliver time tested methodologies and conduct interactive sessions – all are formulated to achieve results like never before.

Her determination and speed in producing training solutions is one of the key reasons our clients and customers keep coming back to her over and over again.  Her research, knowledge & experience made Rachel Khor in the front line within her profession.

She loves people development – during her high impact training sessions she is dynamic, dedicated & results driven. She utilizes Accelerated Training methodologies to inspire change and fast results. She trains with her personal brand of positivity, charisma, creativity & focus which greatly motivates her participants to achieve greater heights of achievement & accomplishment.

Participants have described her sessions as inspiring, thought provoking, energetic, highly interactive and easy to understand.

During her sessions, her ability to be neutral, non-judgmental, supporting the group and upholding its wisdom has allowed her to effectively extract participation in a magical way.

Based on the belief that every individual has a core genius and the ability to soar given the right opportunities; Rachel’s training methodology breaks limiting beliefs, overcomes obstacles & cultivates trust across cultures.

Rachel is an extremely dynamic, knowledgeable and versatile trainer who has excellent communication skills and easily develop fantastic rapport with her participants. Due to this she always receives rave reviews and excellent ratings.

She achieves this by ensuring her training is relevant, result oriented, solution based – made fresh with new ideas, strategies and techniques.

SATISFACTION GUARANTEED!

Clients From Rachel’s Inhouse & Public Training Include…

OIL & GAS

Petronas Holdings, Petronas Dagangan, Petronas Carigali, Petronas Penapisan, Petco, BP Amoco, Shell

BANKING & FINANCE

Bank Negara Malaysia, Kementerian Kewangan, Securities Commission, Ambank Unit Trust, UOB Bank, HSBC, EON Bank, Exim Bank, ADFIM, MBF Cards, Danajamin, Pan Malaysia Pools

INSURANCE

MAA Assurance, Malaysian Reinsurance, Tokio Marine Insurans, ACE Insurance, Aneka Insurance, Malaysian Institue of Insurance

MANUFACTURING COMPANIES

AIC Semiconductor, Agilent, Ansell, Bristol Industries, Cam Precision, Camcar Textron, Compaq, Continental Sime Tyre, Dell, Emhart Glass, Formosa Prosonic, Kotak, Infineon, Impressive Edge, Jasa Kita, Kanzen, Merck, Mimos, MRCB Bhd,  Selangor Industrial Corporation, Samsung, Sara Lee, Munchy’s, Scenic Moulding Bhd, Kossan Rubber, Cameroon, LG Aluminium, Royal Selangor International, Sharp Roxy, SIRIM, Tencate, Takeuzi, Texchem, Totokiki, Toshiba, Watta Battery, Niro Ceramic, White Horse Ceramic, V Source, WPG International

PORTS, AIRPORTS, UTILITUIES & TELECOMMUNICATION

Malaysian Airport, MAS, KLAS Airport Services, Port of Tanjung Pelepas, Westport, Johor Port, TNB, Telekom, Maxis

PROPERTY

Sunrise, SP Setia, Selangor Dredging, Worldwide Holdings, Global Bond, ERF, TPPT, IOI Group

HOSPITALITY

Genting Group, Hotel Equatorial, Hotel Puteri Pacific, Eastin Hotel, Saujana Resort Genting Group

HOSPITALS

Subang Medical Centre, Ampang Puteri Hospital

ASSOCIATIONS & CLUBS

Malaysian Export Academy/Exporters Club, Federation of Malaysian Manufacturers (FMM), UEM Academy, Naza Academy, Vistage Malaysia (CEOs Club)

UNIVERSITIES

Open University, Universiti Kebangsaan Malaysia, Universiti Malaya

GOVERNMENT

Ministry of Finance, Minsitry of Health, Minsitry of Agriculture, Perancangan Bandar & Desa, DBKL, Permodalan Nasional Berhad

rachel-certificate
rachel-certificate2

1. THINKING OUTSIDE THE BOXJoanne Yew, Executive, Danajamin Nasional Bhd
“Rachel is a most creative, dynamic & charismatic trainer with lots of new, fresh ideas. She has incredible rapport with us”  

2. EFECTIVE TIME MANAGEMENTAzizi Bin Doraman, Supervisor, Petronas Chemicals Marketing Labuan
“Rachel clearly demonstrate the techniques & how the results can be achieved. I will definitely practice her techniques once back at the office”

3. INTERPERSONAL & PEOPLE SKILLS – Widyawati Mohd Nor, Executive, Fibrecomm Network (M) Sdn Bhd
“This training has helped me tremendously on a personal & professional capacity. What respect about Rachel is her caring attitude where she takes the time & trouble to stay back after the seminar to advise & provide further guidance”

4. 10 KEY TOOLS FOR WORK SUCCESS – Siti Kasmah, Executive Secretary, Sarawak Shell Berhad
“What I learn the most is how you adjust yourself & get along with people. Highly recommended!. Worth to share. Be positive – all the good things will be on your side”

5. EQ AT THE WORKPLACE – Mohammad Zaki Bin Musa, Supervisor, Petco Trading Labuan Company Ltd
“What I like about Rachel is her ability to make a complicated concept or techniques so easy to understand & follow. She mixes no nonsense pragmatic & practical ideas & tools with creative & mind power techniques. This is simply awesome!”

6. PEAK PERFORMANCE & SUCCESS SKILLS – Oon Gaik Chiou, Bank Officer, UOB Bank Penang
“Rachel is a great trainer. I’m grateful for her sharing, training & guidance. If I’m given another opportunity to attend her training again, I would love to”

7. PEAK PERFORMANCE & SUCCESS SKILLS – Ting Wei Ing, Bank Officer, UOB Bank Penang
“Excellent & fantastic trainer! Shared her real life experiences with us. Taught us practically & relate to our jobs. Very professional. Well Done!”

8. CREATIVITY, LATERAL THINKING & PROBLEM SOLVING SKILLS – Amir Rashid, Training Manager/Norashikin Idris, Training Executive, KLAS Airport Services
“Rachel conducted 2 inhouse workshops on the above topic. The participants gave her excellent rating. They found her training useful, practical, interactive & easy to understand”