Sharpen your coaching skills to:
1. Acquire the necessary competencies, models & principles under ICF guidelines
Use coaching to tackle major personal problems in absenteeism, conflicts, rapid staff turnover, low morale, lacklustre performance and employee friction
2. Assist employees expand their aspirations and goals. Get them to clarify outcomes and results strongly desired
3. Guide employees to manage their own progress and accountability

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To register for this public seminar or
to get a quotation for in-house training

DYNAMIC & EFFECTIVE COACHING & MENTORING

For public program: 11 – 12 October 2017 * Seri Pacific Hotel KL

Course fees: RM1600 per participant

For 3 and above from the same company, fees is RM1500 per participant

Managers need to be equip with the necessary assessing, coaching & mentoring skills to help combat and tackle lackluster performance. This course will help you to identify the critical elements. There is one ingredient of high performance organizations that cannot be left to chance – people. Making sure that your business has the right people in the right place at the right time means that you need to have people who can effectively coach employees and stretch their skills and abilities.

  • Employee with personal, marital and financial problems
  • Master employee counseling skills to tackle employees’ problems at the workplace and at home

Certification by PEAK SUCCESS ABUNDANCE – Graduates Your Colleagues

Certification by PEAK SUCCESS ABUNDANCE – With Thanks

Congratulations on Completing the Training by PEAK SUCCESS ABUNDANCE

It also trains counselors & mentors to assist their employees to:

  • Acquire the necessary competencies, models & principles under ICF (International Coaching Federation) guidelines
  • Use coaching & mentoring to tackle major personal problems in absenteeism, conflicts, rapid staff turnover, low morale, lacklustre performance & employee friction
  • Assist employees expand their aspirations, goals & horizons. Get them to clarify outcomes & results strongly desired
  • Guide employees to manage their own progress & accountability
  • Enable you to empower others with greater speed & overall effectiveness
  • Identify & eliminate mental blocks that are preventing them from achieving their best
  • Equip yourself with the necessary skills & techniques to shift beliefs, create necessary change, build powerful confidence, validate strengths & provide constructive feedback
  • Sharpen & fine tune your coaching & mentoring style profile
  • Increase your own performance & that of your organization
  • Help you appraise your “emotional quotient” to build rapport & consensus through relating to others at a highly interactive level
  • Be able to assist employees put their feelings, concern & anxiety in perspective. Express their feeling & emotions about major issues that affect them

This being an awareness training it is designed for the whole organization, covering all areas and all those who have subordinates are also encouraged to participate so that they can facilitate in the implementation program

1. COACHING BENEFITS, DELIVERABLES & COMPETENCIES

  • Power of STAR coaching
  • Focusing on strengths
  • Breakthroughs in thinking & mindset shifts
  • Strengthening alignment to vision & values
  • Clarity about coaching outcomes & success indicators
  • Eliminating inhibitors to effective coaching
  • Mastering the Roadmap for coaches
  • Meeting ethical guidelines & standards

2. BUILDING THE RELATIONSHIP – TRUST, INTIMACY & COACHING PRESENCE

  • Ways to create trust & intimacy
  • Ability to create a safe & supportive environment
  • The power of empathy, strength validation & commonality
  • Developing a coaching presence
  • Employing a style that is fully conscious, open, flexible & confident
  • Clarifying & championing aspirations
  • Responding to the “Who” & the “What”
  • Displaying behaviors that are sincere, inspiring & non judgmental

3. ACTIVE LISTENING & POWERFUL QUESTIONING

 

  • “Dancing with the client” techniques
  • Detecting emotions, keywords & patterns
  • Listen for what are “unsaid” – deletions, generalizations & distortions
  • Reframing techniques – paraphrasing, summarizing, clarifying & sharing observations
  • Develop ability to ask the right, transformational questions
  • Guidelines on asking questions for exploring, expanding & challenging paradigms & beliefs

4. DIRECT COMMUNICATION & EFFECTIVE USE OF LANGUAGE

  • Speak cleanly & simply to maximize positive impact
  • Enable coachee acknowledge & appreciate potential
  • Steps to giving positive & constructive feedback
  • Learn to receive feedback as well
  • Reflecting & mirroring techniques

5. CREATING AWARENESS

  • Be able to accurately evaluate multiple sources of information
  • Make interpretations to gain awareness & achieve agreed outcomes
  • Identifying blind spots
  • Uncovering the “hidden”

6. DESIGNING ACTIONS – CREATE OPPORTUNITIES FOR ONGOING LEARNING

  • How to move the coachee forward
  • Designing “Being & Thinking” actions
  • Getting commitment & use of powerful clarifiers
  • Do’s & Don’ts as a guideline

7. PROGRESS & ACCOUNTABILITY

  • Review progress & focus on what’s important
  • Identify barriers to progress
  • Encouragement & offering higher accountability support
  • Effective closing techniques for coaching session

8. SOME COACHING TOOLS

  • Strategies to help coachee change
  • The Scaling Technique
  • Handling emotions & EFT Technique
  • Building strong confidence
  • Shifting beliefs

COURSE METHODOLOGY

Accelerated Learning Technique based on the 4Ps: Preparation, Presentation, Practice, Performance

To make the training effective & thought provoking yet lively & entertaining, the trainer utilizes a combination of various training methodologies including a combination of expert input plus practical sessions including:

  • Instructions, Group Discussions, Presentations, Video Films & Clips
  • Brainstorming Sessions, Practical Hands On Sessions
  • Demonstrations, Role Play, Games & Activities
  • Creative Music, Visualization, Clearing Techniques
  • NLP Tools, Notes & Hand Outs, Group & Individual Exercises

RACHEL KHOR

  • Certified Master Performance Coach (ICF Approved – International Coach Federation)
  • From DC Psychology International & American Institute of Business Psychology
    • Certification in Colored Brain Communication
    • Certification in Human Drivers & Motivation
    • Certification in Dynamic Speaking
    • Certification in Curriculum Development
  • Certified Trainer in Emotional Quotient
  • Trained with Master Cheng Hung Yeh in Truth of Emotions Through Movements, Energy Dance (Body, Mind & Soul), Language Communication
  • Certified Professional Facilitator
  • Certified Trainer PSMB (Ministry of Human Resources Malaysia)
  • Certification in Neuro Linguistic Programming (NLP)
  • Certification in Hypnotherapy from London College of Clinical Hypnosis (LCCH)

She is currently the Principal Trainer & Chief Learning Strategist with Peak Success Abundance Sdn Bhd as well as an experienced entrepreneur and businesswoman.

Rachel Khor is also a Master Trainer in Emotional Intelligence & Emotional Drivers, Success Tools & Colored Brain, Creativity & Thinking Outside The Box, Problem Solving Skills, Master Your Mind, Communication, Negotiation, Peak Performance, Goal Setting, Positive Work Attitude, Leadership & Sales Warriors.

Driven by a passion for delivering awesomeness, she ensures she execute cutting edge learning technologies, share highly relevant knowledge, provide critical & up to date information, deliver time tested methodologies and conduct interactive sessions – all are formulated to achieve results like never before.

Her determination and speed in producing training solutions is key reason our clients and customers keep coming back to her over and over again. Participants have described her sessions as inspiring, thought provoking, energetic, highly interactive and easy to understand.

During her sessions, her ability to be neutral, non-judgmental, supporting the group and upholding its wisdom has allowed her to effectively extract participation in a magical way.

She loves people development – during her high impact training sessions she is dynamic, dedicated & results driven. She utilizes Accelerated Training methodologies to inspire change and fast results. She trains with her personal brand of positivity, charisma, creativity & focus which greatly motivates her participants to achieve greater heights of achievement & accomplishment.

She has presented papers in various national events, seminars including speaking at PSMB Forum & CEO Forum and was rated highly by both the audiences.

Based on the belief that every individual has a core genius and the ability to soar given the right opportunities; Rachel’s training methodology breaks limiting beliefs, overcomes obstacles & cultivates trust across cultures. She has attended the training of some of the best world class trainers and business gurus  including Anthony Robbins, Robert Kiyosaki, Blair Singer, Harv Eker, John Maxwell, Jay Abraham, Joel Roberts, Dr Joe Vitale, Jose Silva, Burt Goldman, etc. She is a keen practitioner of Mind Mapping and Mind Power.

Rachel is an extremely dynamic, knowledgeable and versatile trainer who has excellent communication skills and easily develop fantastic rapport with her participants. Due to this she always receives rave reviews and excellent ratings. She achieves this by ensuring her training is relevant, result oriented, solution based – made fresh with new ideas, strategies and techniques.

SATISFACTION GUARANTEED!

She has trained many executives and managers from various industries and multinationals, bringing to them the latest tools and methods to excel and improve performance. Rachel’s strongest point is her ability to bring out the best in every participant who has trained with her. Her Unique Selling Point is her innovative, practical approach to training and her ability to make the training unique, enjoyable yet rewarding. What she teaches can be applied back at the office. She mixes no nonsense pragmatic information with creative mind power and mindset changing strategies to make her courses relevant and results oriented.

CLIENTS FROM RACHEL’S INHOUSE & PUBLIC TRAINING INCLUDE…

Petronas Group, Qatar Gas, Shell, BNM, Kementerian Kewangan, Ambank, UOB, HSBC, Exim Bank, Danajamin, Maybank, Bank Simpanan Nasional, Pan Malaysia Pools, Malaysian Reinsurance, Tokio Marine Insutance, ACE, Aneka Insurance, MII, Agilent, Ansell, Bristol, Sime Tyre, Dell, Emhart Glass, Kossan Rubber, Kotak, Infineon, Impressive Edge, IJM, Jalex, Giant Hypermasrket, Kanzen, KKIP, Merck, Mimos, MRCB, Selangor Industrial Corporation, Samsung, Munchys, Scenic Moulding, LG Aluminium, Royal Selangor, SIRIM, Sabah Energy Corporation, San Miguel, Tencate, Takeuzi, Totokiki, Toshiba, Niro Ceramic, Yeo Hiap Seng, White Horse Ceramic, MAS, Malaysian Airport, KLAS Airport Services, Port of Tanjung Pelepas, Westport, Johor Port, TNB, Telekom, Maxis, Sara Lee, YLI Industries, Sunrise, SP Setia, Selangor Dredging, Vistage Worldwide Holdings, IOI, Genting Berhad, Hotel Equatorial, Eastin Hotel, Saujana Resort, Subang Medical Centre, Msian Export Academy, Federation of Malaysian Manufacturers, UEM Academy, Naza, Open University, UKM, UM, DBKL, PNB, government sectors, etc

1. THINKING OUTSIDE THE BOXJoanne Yew, Executive, Danajamin Nasional Bhd
“Rachel is a most creative, dynamic & charismatic trainer with lots of new, fresh ideas. She has incredible rapport with us”  

2. EFECTIVE TIME MANAGEMENTAzizi Bin Doraman, Supervisor, Petronas Chemicals Marketing Labuan
“Rachel clearly demonstrate the techniques & how the results can be achieved. I will definitely practice her techniques once back at the office”

3. INTERPERSONAL & PEOPLE SKILLS – Widyawati Mohd Nor, Executive, Fibrecomm Network (M) Sdn Bhd
“This training has helped me tremendously on a personal & professional capacity. What respect about Rachel is her caring attitude where she takes the time & trouble to stay back after the seminar to advise & provide further guidance”

4. 10 KEY TOOLS FOR WORK SUCCESS – Siti Kasmah, Executive Secretary, Sarawak Shell Berhad
“What I learn the most is how you adjust yourself & get along with people. Highly recommended!. Worth to share. Be positive – all the good things will be on your side”

5. EQ AT THE WORKPLACE – Mohammad Zaki Bin Musa, Supervisor, Petco Trading Labuan Company Ltd
“What I like about Rachel is her ability to make a complicated concept or techniques so easy to understand & follow. She mixes no nonsense pragmatic & practical ideas & tools with creative & mind power techniques. This is simply awesome!”

6. PEAK PERFORMANCE & SUCCESS SKILLS – Oon Gaik Chiou, Bank Officer, UOB Bank Penang
“Rachel is a great trainer. I’m grateful for her sharing, training & guidance. If I’m given another opportunity to attend her training again, I would love to”

7. PEAK PERFORMANCE & SUCCESS SKILLS – Ting Wei Ing, Bank Officer, UOB Bank Penang
“Excellent & fantastic trainer! Shared her real life experiences with us. Taught us practically & relate to our jobs. Very professional. Well Done!”

8. CREATIVITY, LATERAL THINKING & PROBLEM SOLVING SKILLS – Amir Rashid, Training Manager/Norashikin Idris, Training Executive, KLAS Airport Services
“Rachel conducted 2 inhouse workshops on the above topic. The participants gave her excellent rating. They found her training useful, practical, interactive & easy to understand”